Frequently Asked Questions

My events are GST free but the Attendee's Tax Invoice says includes GST
Normally the Tax Invoice sent to Attendees states that gst is included.
However if all your projects in your account are non GST your account can be changed to a non gst account which means there is no reference to GST on the Tax Invoice. If you require this please submit a ticket to request your account be changed.

Note that a My Booking Manager account can be either gst or non gst. If you have some projects where gst applies and others that are non-gst, the only solution is to set up a two My Booking Manager accounts, one with gst, the other with no gst. (No setup fee applies for the second account).

 Last updated Tue, Jun 25 2013 9:00pm

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