Frequently Asked Questions

Page Unresponsive Issue
Recently (Jan 2014), when in the Management Console, there may be circumstances when in a project that Chrome browsers continuously report the page as unresponsive. Another symptom is the vertical scroll bar does not work on this page only.

Here's a couple workarounds until Google fixes this problem. There seems to be an issue with Google's pop-up blocker. When it is disabled, the problem disappears. You can either disable it on all web pages, or particular ones that cause this problem.

Click the Chrome menu (3 straight lines on the top right) on the browser toolbar.
Select "Settings".
Click "Show advanced settings".
in the "Privacy" section, click the Content settings button.
In the "Pop-ups" section, select "Allow all sites to show pop-ups." Customise permissions for specific websites by clicking "Manage exceptions".

Another workaround is to copy the URL of the pop-up window into a main Chrome window. You will have to do this with each pop-up window.


 Last updated Tue, Jun 25 2013 9:00pm

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